> ## Documentation Index
> Fetch the complete documentation index at: https://docs.justpump.fun/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about JustPump

## Getting Started

<AccordionGroup>
  <Accordion title="What is JustPump?">
    JustPump is a memecoin launch and trading platform built on Solana. It enables anyone to create tokens with zero upfront cost and trade them on fair bonding curves. When tokens reach 85 SOL in collected quotes, they graduate to permanent liquidity pools on JustSwap, our native AMM.

    Learn more: [What is JustPump](/index)
  </Accordion>

  <Accordion title="How do I create a token?">
    To create a token:

    1. Visit [JustPump](https://justpump.fun)
    2. Connect your Solana wallet
    3. Click "Create Token"
    4. Enter token details (name, symbol, description, image)
    5. Pay the small transaction fee (\~\$0.001-0.01 in SOL)
    6. Your token is created and immediately tradable

    100% of the supply goes into the liquidity pool. No upfront liquidity required.
  </Accordion>

  <Accordion title="Do I need SOL to use JustPump?">
    Yes, you need SOL for:

    * Transaction fees (very low on Solana, usually \$0.001-0.01)
    * Trading (buying tokens requires SOL)
    * Creating tokens (one-time transaction fee)

    You can buy SOL on exchanges like Coinbase, Binance, or Kraken and send it to your Solana wallet.
  </Accordion>

  <Accordion title="Which wallets are supported?">
    JustPump supports all standard Solana wallets including:

    * Phantom (recommended)
    * Solflare
    * Backpack
    * Ledger (hardware wallet)

    Connect your wallet via the "Connect Wallet" button on [JustPump](https://justpump.fun).
  </Accordion>

  <Accordion title="What happens if a token never graduates?">
    If a token never reaches the 85 SOL threshold, it remains on the bonding curve indefinitely. You can still trade it, but:

    * It won't have permanent locked liquidity
    * It won't be listed on JustSwap
    * Trading fees remain at 1.3% (bonding curve rates)
    * Liquidity is provided by the bonding curve smart contract

    Tokens can remain on the bonding curve forever—there's no time limit or forced graduation.
  </Accordion>
</AccordionGroup>

***

## Trading and Fees

<AccordionGroup>
  <Accordion title="What fees do I pay when trading?">
    **Bonding Curve (pre-graduation):** 1.3% total fee

    * Platform: 0.6%
    * Creator: 0.5%
    * Insurance Fund: 0.2%

    **JustSwap (post-graduation):** 1.5% total fee

    * Platform: 0.6%
    * Creator: 0.5%
    * Insurance Fund: 0.2%
    * Airdrop Fund: 0.2%

    See the [Fees Overview](/fees) for detailed breakdowns and examples.
  </Accordion>

  <Accordion title="Why are there fees?">
    Fees serve multiple purposes:

    * **Platform sustainability**: Covers development, infrastructure, security
    * **Creator incentives**: Encourages quality token launches with ongoing revenue
    * **Community protection**: Funds cashback vault for failed projects
    * **Rewards**: Airdrops and community incentives

    All fees are transparent and distributed on-chain automatically.
  </Accordion>

  <Accordion title="Where do the fees go?">
    Fees are distributed immediately to specific on-chain accounts:

    * **Platform treasury**: Used for operations and development
    * **Creator wallet**: Directly to the token creator's address
    * **Cashback vault**: Insurance fund for community protection
    * **Airdrop vault**: Community reward distributions

    All fee recipients are publicly known addresses—verify them on Solana explorers.
  </Accordion>

  <Accordion title="Why can't I sell all my tokens at once?">
    JustPump implements a **10% anti-rug protection** on bonding curve trades. You can only sell up to 10% of the circulating supply per transaction.

    **Why this exists:**

    * Prevents whales from dumping and crashing the price instantly
    * Gives the community time to detect and respond to large sells
    * Forces large holders to split sells across multiple transactions

    If you need to sell more than 10%, execute multiple transactions over time.
  </Accordion>

  <Accordion title="What is slippage and how does it affect my trade?">
    **Slippage** is the difference between the expected price and the actual execution price. It occurs when:

    * The price moves while your transaction is being processed
    * Another trader's transaction executes before yours
    * Your trade size is large relative to available liquidity

    **How to manage slippage:**

    * Set appropriate slippage tolerance (e.g., 1-5%)
    * Trade smaller amounts to minimize price impact
    * Trade during high liquidity periods
    * Be patient—don't chase pumps with market orders

    Graduated tokens on JustSwap typically have better liquidity and lower slippage.
  </Accordion>
</AccordionGroup>

***

## Cashback and Rewards

<AccordionGroup>
  <Accordion title="Can I claim cashback multiple times?">
    Yes, if you're eligible in multiple distribution windows, you can claim for each window separately. Each claim is independent:

    * Each distribution window has its own eligibility criteria
    * You receive a separate signed voucher for each eligible claim
    * Claims must be submitted before their expiration dates

    Check the JustPump interface regularly for available claims.
  </Accordion>

  <Accordion title="Why can't I claim yet?">
    Several reasons you might not be able to claim:

    **No eligible claims:** You may not qualify for the current distribution window based on:

    * Trading volume requirements
    * Exposure to failed tokens
    * Participation timing

    **Voucher not issued yet:** Claims are only available after the backend calculates eligibility and issues signed vouchers.

    **Already claimed:** If you've already claimed this distribution, the voucher is used and cannot be reused.

    **Expired voucher:** If the voucher expiration date passed, you cannot claim (typically 30 days).

    Connect your wallet on [JustPump](https://justpump.fun) to check your eligibility status.
  </Accordion>

  <Accordion title="Why is the vault balance higher than my reward?">
    The vault accumulates funds from **all** trading activity across **all** tokens on the platform, but rewards are distributed proportionally to eligible users.

    **Key points:**

    * The vault serves many users, not just you
    * Your share is proportional to your activity and losses
    * Not all vault funds are distributed in every window
    * Some funds are reserved for future distributions

    **Example:**

    * Vault has 1000 SOL
    * 500 users are eligible in this window
    * Your share might be 2 SOL based on your activity
    * Remaining funds stay in the vault for future distributions

    This ensures long-term sustainability of the cashback mechanism.
  </Accordion>

  <Accordion title="How are raffle winners selected?">
    If JustPump runs raffles or lottery-style distributions (separate from standard cashback):

    * Selection is typically randomized on-chain or via verifiable off-chain randomness
    * Eligibility criteria are announced before each raffle
    * Winners are publicly announced via official channels
    * All raffle mechanics are transparent

    Check official JustPump announcements for current and upcoming raffles.

    <Tip>
      Beware of scams claiming to be "official JustPump raffles." Always verify via official channels.
    </Tip>
  </Accordion>

  <Accordion title="Are rewards taxable?">
    In most jurisdictions, cryptocurrency rewards are considered taxable income. You may owe taxes on:

    * Cashback distributions
    * Airdrop rewards
    * Trading profits

    **Your responsibility:**

    * Keep records of all transactions and rewards
    * Report income according to local tax laws
    * Consult a tax professional for guidance

    JustPump does not withhold taxes or provide tax advice.
  </Accordion>
</AccordionGroup>

***

## Technical Questions

<AccordionGroup>
  <Accordion title="Is JustPump decentralized?">
    **Partially.** JustPump has both decentralized and centralized components:

    **Decentralized:**

    * All trades execute on-chain via Solana smart contracts
    * Anyone can trade without permission
    * Smart contracts are immutable (or upgradeable via public governance)
    * Liquidity is permanently locked after graduation

    **Centralized:**

    * Backend systems calculate reward eligibility
    * Team controls smart contract upgrades (currently)
    * Frontend is hosted centrally
    * Reward voucher signing happens off-chain

    **Future:** The platform may progressively decentralize over time, potentially transitioning to DAO governance.
  </Accordion>

  <Accordion title="Where are the smart contracts?">
    JustPump consists of two main Solana programs:

    1. **Launchpad Program**: Handles token creation and bonding curve trading
    2. **AMM Program**: Manages graduated token swaps on JustSwap

    **Code availability:**

    * Smart contracts are based on the Anchor Framework
    * Source code is open source (repository available on request)
    * Deployed program addresses are public on Solana

    Check the [Security](/security) page for more technical details.
  </Accordion>

  <Accordion title="Has the code been audited?">
    **Current status:** The smart contracts follow Anchor best practices and have extensive internal testing.

    **Planned:** A professional third-party security audit is planned before full mainnet launch.

    **Bug bounty:** A responsible disclosure program is in development to reward security researchers who report vulnerabilities.

    If you discover a security issue, please report it to [security@justpump.fun](mailto:security@justpump.fun).
  </Accordion>

  <Accordion title="What blockchain does JustPump use?">
    JustPump is built on **Solana**, a high-performance blockchain known for:

    * Low transaction fees (\~\$0.001-0.01)
    * Fast confirmation times (\~400ms)
    * High throughput (thousands of transactions per second)
    * Growing DeFi ecosystem

    You need a Solana wallet and SOL to use JustPump.
  </Accordion>

  <Accordion title="Can I integrate JustPump with my app?">
    JustPump's smart contracts are on-chain and can be interacted with by any Solana program or dApp.

    **For developers:**

    * All program addresses are public
    * Use standard Solana SDKs (@solana/web3.js, Anchor)
    * Integrate bonding curve or AMM swaps into your application

    For API access or official integrations, contact [support@justpump.fun](mailto:support@justpump.fun).
  </Accordion>
</AccordionGroup>

***

## Safety and Security

<AccordionGroup>
  <Accordion title="How do I know if a token is safe to trade?">
    **No token is guaranteed safe**, but you can research before trading:

    **Red flags:**

    * Anonymous creator with no track record
    * Excessive hype or "guaranteed returns" claims
    * Very low liquidity or trading volume
    * Suspicious on-chain activity (wash trading)
    * Pressure to "buy now"

    **Green flags:**

    * Creator with public identity and reputation
    * Organic community growth
    * Transparent communication
    * Active trading with multiple participants
    * Token has graduated to JustSwap (permanent liquidity)

    Always DYOR (Do Your Own Research) and never invest more than you can afford to lose.
  </Accordion>

  <Accordion title="What if I get scammed?">
    If you experience a scam or rug pull:

    **Immediate actions:**

    1. Stop trading the token
    2. Document the incident (screenshots, transaction hashes)
    3. Report to JustPump: [support@justpump.fun](mailto:support@justpump.fun)
    4. Share info with the community (responsibly, with evidence)

    **Potential recourse:**

    * Check eligibility for cashback vault distributions
    * Report to relevant authorities if fraud is suspected
    * Share learnings to help others avoid similar scams

    **Prevention:**

    * Only trade tokens you've researched
    * Start small to test before investing significantly
    * Be skeptical of anonymous projects

    Remember: JustPump cannot reverse trades or recover lost funds, but the cashback vault may provide partial reimbursement for eligible users.
  </Accordion>

  <Accordion title="Is my wallet safe when connected to JustPump?">
    Your wallet safety depends on you:

    **JustPump's role:**

    * Never asks for your seed phrase or private keys
    * Uses standard Solana wallet adapters
    * Only requests transaction approvals for your explicit actions

    **Your responsibility:**

    * Only connect to the official JustPump URL
    * Use hardware wallets for large amounts
    * Verify all transaction details before approving
    * Never share your seed phrase with anyone

    If a website or person asks for your seed phrase or private keys, it's a scam.
  </Accordion>
</AccordionGroup>

***

## Platform and Account

<AccordionGroup>
  <Accordion title="Do I need to create an account?">
    No traditional account needed. JustPump is a decentralized application (dApp):

    * Connect your Solana wallet to use the platform
    * No email, password, or KYC required
    * Your wallet address is your identity
    * All interactions are on-chain

    Simply connect your wallet and start trading.
  </Accordion>

  <Accordion title="Can I use JustPump from anywhere?">
    JustPump is accessible globally, but:

    **Legal considerations:**

    * Check local laws regarding cryptocurrency trading
    * Some jurisdictions may restrict or ban crypto
    * You are responsible for compliance with local regulations

    **Technical access:**

    * The platform may geo-restrict in certain regions to comply with regulations
    * VPN usage is at your own risk and responsibility

    Consult legal counsel if unsure about your jurisdiction's laws.
  </Accordion>

  <Accordion title="How do I contact support?">
    For support inquiries:

    * **Email:** [support@justpump.fun](mailto:support@justpump.fun)
    * **Security issues:** [security@justpump.fun](mailto:security@justpump.fun)

    **Before contacting:**

    * Check this FAQ for answers
    * Review relevant documentation pages
    * Gather transaction hashes and wallet addresses

    Response times vary—please be patient.
  </Accordion>
</AccordionGroup>

***

## Still Have Questions?

If your question isn't answered here:

<CardGroup cols={3}>
  <Card title="Read the Documentation" icon="book-open" href="/index">
    Explore detailed guides on how JustPump works
  </Card>

  <Card title="Contact Support" icon="envelope" href="mailto:support@justpump.fun">
    Email our support team with specific questions
  </Card>

  <Card title="Join Community" icon="users" href="https://t.me/justpump">
    Connect with other users on Telegram
  </Card>
</CardGroup>